When credit reporting agency notifies a creditor that a consumer disputes information they must do the following:
- Investigate the dispute and review all relevant information provided by the credit reporting agency about the dispute;
- Report findings to the credit reporting agency.
- Provide corrected information to every credit reporting agency that received the information if the investigation shows the information is incomplete or inaccurate; and modify the information, delete it, or permanently block its reporting if the information turns out to be inaccurate or incomplete or can’t be verified.
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